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Follow these steps to change your Angeleno Account password.

  1. Enter your email address at https://my.account.lacity.gov.
  2. Click the “Continue” button.
  3. Enter your password.
  4. Click the “Continue” button.
  5. If you enabled a multi-factor authentication (MFA) factor on your Angeleno Account, authenticate using one of the factors you set up.
  6. You will then be taken to your My Account profile page.
  7. Click the “Menu” button in the upper left.
  8. Select “Password”.
  9. Enter your current password in the “Current password” field.
  10. Enter your new password in the “New password” and “Confirm new password” fields.
  • To help prevent identity theft, consider strengthening your password by using: 
    • Unique phrases that only you recognize
    • Multiple words with spaces to get to 12 characters
    • A password manager to generate and save your password
  • Your password must have 12 or more characters and avoid combinations such as:
    • Common phrases or repeated characters, like abc or 111
    • Parts of your email address or personal dates, like your birthday
    • The same password, or parts of it, that you use for other accounts, such as your bank account or email
  1. Click the “Update password and logout” button.
  2. You will be taken to the Angeleno Account home page.